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Ugandans urged to embrace WhatsApp banking

Noelyn Nassuuna by Noelyn Nassuuna
September 2, 2021
in Business, News
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Ugandans urged to embrace WhatsApp banking
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By Juliet Nalwooga

Ugandans have been urged to embrace  banking, a recent milestone in digital transformation that eases access to modern banking.

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The call has been made by Sarit Raja, the Executive Director of a regional financial service group I&M that in a recent 2021 half-year report registered a 33% increase after-tax profit and a 12% Total Asset growth bolstered by expansion into Uganda.

Raja has advised players in the sector to focus on innovative market-driven solutions, and invest in new systems in a bid to increase operational efficiencies that improve customers’ banking experience.

WhatsApp banking lets banks reach their customers via a familiar channel through SMS and it lets one interact with a bank more often through a ChatBot powered by artificial intelligence (AI).

Noelyn Nassuuna

Noelyn Nassuuna

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NMG, Partners unveil the 2022 Top 100 Mid- Sized Companies survey today

NMG, Partners unveil the 2022 Top 100 Mid- Sized Companies survey today

August 17, 2022
Constitutional expert explains IEBC officials fall out

Commonwealth observers call for calm after tense Kenya elections

August 17, 2022
Court declares lecturer’s strike illegal

MAK main building ready next year- Nawangwe

August 17, 2022
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